Customer Survey
What services do you or have you used:
Drycleaning
(Select all that apply)
Laundry
Household Items
Alterations
Leathers & Suedes
Wedding Gown Cleaning & Preservation
How do you use our services:
I use on of your stores.
I use your FREE pick up & delivery service.
If you use a store, which one?
If you use the FREE pick up & delivery service, who is your driver?
How often do you use our services?
Once a week or more
Every other week
Once a month
Less than once a month
Why do you choose Clean Enterprises over other Lancaster County cleaners?
(Select all that apply)
Convenience
Competitive Pricing
Quality of Cleaning
Quality of Customer Service
Fact we are 100% Environmentally Friendly
Customer Rewards Program
Other:
In what area(s) could Clean Enterprises improve?
(Select all that apply)
Quality of Cleaning
Response Time to Phone Calls
Overall Customer Service
Prices
Store Locations and/or Hours
More Specials, Offers, & Coupons
Other:
Additional Comments or Detailed Ideas:
The following information is optional.
We will only contact you if you request us to do so or if we have questions regarding your
response(s). We will keep your responses and contact information confidential.
Name:
Phone Number:
Best Time to Contact You:
Once you click the "Submit" button you will be redirected to another page with the coupon for you
to print out and use.
Thank you for your response to this form.
We do appreciate your business and your feedback.
