FAQ's
- What is drycleaning?
True drycleaning is cleaning with the absence of water. Drycleaning uses chemical solvents and additives in place of soap and water.
- Are there different types of drycleaning?
Yes there are various types of true drycleaning in regards to the type of solvent used, just as there are many laundry detergents available in the supermarket. Examples of true drycleaning solvents would be DF2000, Greenearth, and perchloroethylene (commonly known as Perc). We currently use DF2000 as our drycleaning solvent. However many drycleaners use a cleaning method that is not true drycleaning. This method is called wet washing, and is so named because it incorporates the use of water with specialized detergents and additives.
- Does everything that goes to the drycleaners get drycleaned?
No. Not every garment that comes to the drycleaners is drycleaned. Some items are actually hand washed or wet washed instead.
- How do you decide how each garment is cleaned?
Every garment should have a care label. This is mandated by Federal Law. This label is read and followed. We do not clean garments wihtout reading and following the care label so that no damage occurs to the item. If the care label is followed and damage occurs it usually falls back onto the manufacturer. When the manufacturer puts a care label on a garment they are guaranteeing that the garment will withstand those care instructions.
- What do you do if a garment does not have a care label (i.e. it was cut or torn out)?
If a garment comes to us missing its care label we look at the garment in question and clean it using set guidelines for a garment with that type of material, color, and delicateness.
Helpful Hints
- Don't remove those pesky care labels. They may rub, itch, and annoy; but they help us make sure we clean your garment properly.
- The longer a garment sits with a spot the harder it is to remove.
- If you pre-treat a garment with something TELL US. Sometimes a home pre-spotting treatment makes the spot even harder to remove and can lead to actual damage of the finish or color.
- Clean matching pieces together so that if there is any fading, the fading will be uniform. This is especially important in household items such as bedspreads and drapes.
- Sometimes if clothes come into contact with cologne, perfume, deodorant, antiperspirant, hair products, and cosmetics the color may change due to a reaction with the chemicals found in these products.
- New garments may have some residual shrinking with the first cleaning so keep that in mind when shopping. If something is just right or borderline tight, you may want to opt for the next size just to be safe.
We have dedicated this page to answering questions that we get asked most frequently as drycleaning experts. If you have additional questions regarding our company or drycleaning as an industry please feel free to CONTACT US.
